In order to reconcile efficiency with the accuracy of the information we provide, we distinguish two cases of order.

  • 1st case

Our site is able to query the database immediately and provide you with the best transport price before ordering. This "1 step" order is possible in the following cases:

  • Order in France of less than 800kg
  • Order in Europe of less than 2 tons, in partner countries*.

  • 2nd case

In order to provide you with the most accurate and economical transport price, some orders require the intervention of one of our operators. The process is as follows: once the order has been validated, our sales department will study the best transport price and will notify you by email once it has been established. We refer to this as a "two-step" order. This applies to all orders that do not meet the criteria of the first case.

How do I know if my order will be in "request for quotation"?

During the payment stage, according to the criteria explained above:

  • The price of transport is displayed. Your order corresponds to the criteria of "case 1".
  • The transport price is not displayed. Your order corresponds to the criteria of "case 2". A message will indicate that a quotation request will be made.

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* List of eligible countries: Albania, Austria, Belgium, Bosnia, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Great Britain, Hungary, Italy, Kosovo, Latvia, Lithuania, Luxembourg, Macedonia, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Slovenia, Spain, Sweden, Switzerland